Customizing SharePoint Search with Query Rules and Promoted Results

Recently, I had a colleague of mine come to me with a request for Search. He wanted to “force” a specific person in the organization to show up at the top of the search results, if a user searched on a specific location. So, by searching on “Boston”, the leader of our Boston Practice should display prominently in the search results. It’s a great use case, and a perfect way to demonstrate how we can customize search to meet those needs. For []